REFUND POLICY

We use a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you order the wrong size, color, or simply change your mind.

However, in case of a damaged product or a manufacturing error, please contact us within 5 days of product delivery and we will work with the print-on-demand company to obtain a free replacement or a refund. Please get in touch with our team using the “Contact Us” form, outlining the issue. 

In other words, if an order arrives with manufacturing errors, in the wrong size, or has other obvious errors, we’ll happily work with you to find a solution. However, if a customer simply changes their minds regarding a sale, it’s unlikely that a refund, exchange, or other special treatment will be offered.

A placed order can be canceled without any problems if the order hasn’t been sent to production yet. If the product is already in production, that means that data and money have already been transferred to the print provider. However, our support team is happy to contact the print provider and attempt to cancel the order (for a refund). However, there are no guarantees once an item has entered the production process.

After an item is shipped, things have moved beyond our control. Shipping (particularly for international orders) is affected by many outside influences. If you’d like an update on your order, please contact the shipping company with your order number or use a tracking number or link.